Hospice staff are on the road a lot. We mean a lot! Here’s a checklist of what to do in case you get in an accident:
1. Stay safe. Assess the situation for your immediate safety.
a. Check yourself for injuries.
b. Check on the well-being of your passengers.
c. Stay in your car if there is a risk of injury or if moving might put you or others at risk of further injury.
d. Move to a safe location if your car is creating a safety hazard or obstructing traffic.
e. Do not leave the scene of the accident.
2. Determine if there are any injuries. Offer assistance to any injured; however, do not move an injured person unless there’s immediate danger (e.g. a burning vehicle).
3. Call 911 immediately to report the accident. Wait for help to arrive.
4. Emotions may run high in the aftermath of a car accident. In spite of this, it is important to remain calm and stay focused on the next task at hand: documenting the accident. Be courteous and polite, adding calm to the situation, but do not admit fault.
a. Inform your Manager if someone at your hospice needs to cover your responsibilities while you deal with the accident.
5. Take good notes. Keep a pad and pencil in your glove compartment and use your phone to document the following:
a. Get the names and car insurance information of any drivers involved in the accident.
b. Get names and contact information for any witnesses to the accident.
c. Car license number, make, and model of each car involved in the accident.
d. Provide your name and insurance information to the police and to other driver(s)
i. Only provide the following information:
1. Your name
2. Your vehicle’s make, model, year, color, and VIN.
3. The name of your insurance company, as well as the:
a. Agent’s name and phone number
b. Policy number.
4. Do NOT allow your license or registration to be photographed.
5. Do NOT provide your address or contact information to other drivers, passengers, or witnesses….. provide this personal information to law enforcement only, if requested.
Document the Accident
6. If you have a smart phone or camera, take photos to document the scene if it is safe to do so. Include pictures of:
a. License plates of involved vehicles.
b. Damage to your vehicle.
c. Damage to other vehicles.
d. Damage to property other than vehicles.
e. Objects at the scene, including accident debris, skid marks, fallen branches, etc…
f. Street signs or other landmarks to identify the accident location.
g. Any contributing factors to the accident, such as obscured traffic signs.
h. If you have an accident report form, fill-in as many details as possible at the scene. If not, write down:
i. Time and date
ii. Weather and traffic conditions.
iii. Description of the accident.
iv. Description of injuries and damage.
v. Details of police or emergency involvement.
i. It’s best to record the details of the accident while they are fresh in your memory. Some people find drawing a diagram to recreate the scene is helpful.
File a Police Report
7. Even if no one is hurt from the accident, you should always contact the police and file an accident report. You might need it when you file a claim.
Notify your insurer, employer, and do the following:
8. Get a copy of any accident reports or incident reports filed by the police and other drivers to assist in settling your claim.
9. Document everything:
i. Always write down names of any investigators, including police officers or insurance claims adjustors.
ii. Whenever you speak to an insurance company representative, note the date, name of person, and a brief description of the conversation.
iii. Keep receipts of all expenditures, including transportation, parking costs, towing costs, and repair costs.
If you want an Accident Check-list and Report Form to keep handy in your glove compartment, please contact John.firstname.lastname@example.org. John will be glad to send a PDF of one to you promptly.